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Introduction to UX for Product Managers

Masterclass with Oz Chen

Oz Chen, UX Consultant, Mentor & Publisher

Oz helps educational and learning software companies improve their UX through research, interface design and testing. He was also an UX Expert-In-Residence at General Assembly. is a premier educational source for people transitioning into UX.

Session Highlights

- The historical product management function as a marketing function (5:32)
- The brief history of User Experience Design (9:10)
- The responsibilities of UX Designer (11:01)
- How PM & UX can work together and Melissa Perri's ethos on the PM + UX collaboration (13:20 & 16:29 & 37:22)
- The overlapping area of PM & UX responsibilities in the product development process (14:17)
- The mental model of User Experience that Product Managers need to internalize especially in the context of they're working at an environment without a UX Designer (18:57)
- The deepness of each UX layer in the UX concepts (the mental model mentioned above) Product Manager should get into (41:50)
- The common mistakes Product Managers make when they're communicating with UX Designers (49:49)

The recommended tools for User Experience (20:36)

- User Testing
- Lean Business Model Canvas
- MS Visio
- Lucidchart
- Axure
- Webflow

The recommended resources for further study in User Experience (20:36)

- Just Enough Research
- UX Strategy: How to Devise Innovative Digital Products that People Want
- The Beginner’s Guide to Capturing UX Requirements
- User Story Mapping: Discover the Whole Story, Build the Right Product
- How to Make Sense of Any Mess: Information Architecture for Everybody
- IXDA Awards
- The Sketchnote Handbook
- Designing Interfaces
- UNBOX: The Wireframing Course
- The Non-Designer's Design Book
- Thinking with Type: A Critical Guide for Designers, Writers, Editors, & Students:
- The Ultimate List of UX Topics All Beginners Should Know
- Coursea Human Computer Interaction Classes
- UX Booth
- The Elements of User Experience: User-Centered Design for the Web and Beyond

Connect with Oz

- LinkedIn
- UXBeginner

P.S. Oz is giving an exclusive offer (freebies) for Product Manager Summit attendees!! You can get the full presentation + extra resources curated for Product Managers who want to learn UX in his UXBeginner HERE.

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